Developing a mobile app to take care of the laundry services might have sounded strange if it were a few years ago. But, now we are in the era of on-demand apps that are offering a wide range of services at reasonable prices and in a more transparent manner. When there are dedicated apps for beauty services and spa, why can’t one for the laundry?
In fact, laundry is one of the few business areas where the corporate players have not to make a foray yet. With the changes approaching fast in the lifestyle, people are focusing more on spending their time in a more meaningful way. In a bid to save time on the weekends, the working class prefer to outsource the laundry work – which is nothing but washing and ironing the clothes – and looking for suitable options.
To cash in on this demand and create a market for laundry, there is no other simple way but to develop an on-demand app. Since the targeted group (working class) uses mobile phone gadgets and enjoy trying new apps, it is not going to be a tough task to develop and promote the app. Here goes the functioning part of the laundry app
Key Functions for Laundry App Development
Stakeholders
The stakeholders involved in the laundry app are of three categories. Customers, delivery crew and the launderers. The customer is the one who avails the laundry services and pays for it, while the delivery crew is on the job of collecting and delivering the clothes from the customer and the launderer. The crew collects the ‘to be washed’ clothes from the customer and hands them over to the launderer.
Similarly, the well washed and iron clothes will be collected from the launderer and deliver to the customer. The third one is the launderer whose job is more crucial. The launders wash and iron the clothes as per the order placed by the customer. Services rendered by the launderer and the delivery crew plays a major role in the business and their performance can help the app expand its user base within a short time.
App development
The laundry app can be developed in two ways: By hiring a development team or by taking the help of firms that have already been into app development and marketing. If you want to avail the services of an established app developer, Krify is an option. Being a multinational software company with 500+ clientele, Krify has been into the on-demand app development and proved to be a successful player.
For developing an on-demand laundry app, four logins have to be created separately for the customer, launderer, marketing crew and the admin. Let us go through the functionalities of each login:
Key Modules For Development of Laundry App Development
Customer Login
Customer should be able to sign-up in a couple of simple steps. Users should register using their email ID, password, phone number, or social media accounts like Facebook and Twitter. By signing up, the customer should be able to get the list of services along with the service charges of each and every category. Similarly, the customer should be given an option to choose the date and time for pickup and delivery. The customer should be able to track the order at different stages in the form of push notifications.
Additional features, like selecting favorite launderers and utilizing various payment gateways, can be integrated into the customer login to enhance satisfaction. The customer should also be able to cancel the order and give feedback on the services. Get specific feedback! Create separate options for launderers and delivery crew. This helps the admin pinpoint areas for improvement based on customer reviews.
Launderer’s Login
The sign-up for the launderer can be more or less the same as the one created for the customer. Launderer Dashboard to View orders with customer details (clothes, services, delivery date). It will help the launderer whether to accept the order or not.
Reminders in the form of push notifications to the launderer will help deliver the services on time. Delays? Be transparent. Inform customers promptly and apologize for any inconvenience. Launderers see order history, analytics, and feedback to improve service. It will help in to improve the services in the long run.
Marketing Crew’s Login
The sign-up for the marketing crew will have remained the same on the lines of the customer and launderer sign-up. Marketing needs maps & tracking: Find optimal routes for pickups & deliveries. It will save time and logistics costs such as transportation charges as well. They shall also have access to the customer’s feedback on their services.
Admin’s Login
Admin manages team: Marketing & launderers. Promotes app: Grows & retains users. For this, the Admin has to maintain good relations with all the stakeholders.
From the Admin’s Login, one should be able to track the entire functionality. This login should include details of customers, launderers, and marketing crew, tracking their activities minutely. Admin assigns tasks: Launderers handle cleaning. Marketing handles pickup & delivery. The Admin’s login will disseminate feedback to the concerned stakeholders.
Revenue & Logistics
To be precise, the customer is the lone source of revenue in the on-demand laundry app business segment. Customer pays for the service rendered by the launderer and the tariff shall be displayed in the customer login. Extra fees apply: Same-day delivery & special clothing (suits, Kanjivaram sarees) may have different rates. Additionally, the company needs to handle expenses like Admin’s back-office employees and promotional activities.
Conclusion
The best part of on-demand laundry app business model is that there is not much competition in this area so far. Services from the launderer and the marketing crew should be qualitative and on time. It will help the app earn good reputation and patronage, which will be ultimately resulted in sprucing up the business. Calling all passionate entrepreneurs! The time to try your business idea is now. Good luck!
Therefore, if you are looking to develop a laundry app and give your business a flier, then feel free to get a free quotation from the expert app developers or contact us today.
