In the current era of increasing digital transformation, businesses of all sizes are seizing the opportunities it offers. However, in messaging features, security takes precedence. In industries like Medical and Healthcare, safeguarding patient information is paramount, making HIPAA Compliant Messaging Plugins for Medical Apps essential.
So, it is important to add HIPAA compliant messaging plugins while developing software for any medical industry. Now, you may ask, what is HIPAA compliant messaging plugin? A HIPAA compliant messaging plugin is a secure solution that allows healthcare organizations to secure electronically protected health information, allowing them to have a conversation for authorized patients.
As the patient volume grows, it becomes challenging for doctors to manage, and many patients cannot afford to wait long for consultations. Using a HIPAA-compliant messaging plugin streamlines communication, saving time for both doctors and patients.
The two important criteria for messaging solutions is that they are HIPPA compliant and should operate along with the existing medical software or integrate through a developer API. Let us now check the HIPAA compliant messaging plugins.
HIPAA Compliant Messaging Plugins:
1. Jabber:
Cisco’s Jabber system is considered the gold standard for third-party messaging integrations. It operates as a secured platform that matches HIPAA compliance. It helps in scheduling an appointment by automated messaging, instant messaging, audio calling, and video consultation. This platform differs in cost depending on the type of service opted by the organization. For companies utilizing Cisco WebEx telepresence solution, Jabber provides backend support for most of the communication features.
2. WELL:
The Well plugin makes it easier to communicate effectively by offering features like messaging, texting, email, phone calls, and live chat. Well highlights their messaging options as one of their top features. Apart from the secure messaging feature, WELL facilitates the patients beyond messaging, such as allowing prompt communication in areas such as verifying insurance eligibility, a survey by collecting feedback, and many more. This plugin system doesn’t publicly list any integration abilities. Developers get access to the API and configuration tools by requesting a demo. The API is designed to limit the transmission of data by preventing the overexposure of information, which might violate HIPAA regulations.
3. Twilio:
The Twilio plugin has become famous in current times for different types of industries (including medical) for secure API that joins multiple data compliance regulations. It facilitates virtually every communication potential so that developers can make their own choice to integrate. Twilio offers different pricing models that are helpful for small organizations. Apart from pay-as-you-go pricing, customers can select volume discounts for a few deployments depending on what is ultimately in the user’s best interest.
4. Sendbird:
The Sendbird platform revolves around a central API that developers can utilize to construct messaging, voice calling, and video solutions. Sendbird can be customized for the medical industry as a HIPAA-compliant communication tool due to its flexibility in various sectors.
SendBird’s messaging API is flexible enough to create any messaging feature from such as one-on-one messaging, group messaging between patients and healthcare departments, and many more.
Conclusion
Using messaging tools that aren’t HIPAA compliant to share patient health info can lead to penalties. Opting for HIPAA-compliant messaging plugins for medical apps helps avoid penalties.
Krify, a top mobile and web app development company, crafts flawless applications tailored to your business needs. With extensive experience, we’ve developed HIPAA-compliant medical apps like Ahora Doctor, Invisalign Braces, and Implantoo. Let us help you develop a medical application for your business. Contact us for details.
