AUTOMATION IS NOT FUTURE.. IT’S PRESENT
There’s a notable shift towards messaging apps over social media. Imagine the potential with automated text message software! Chatbots and voice assistants are revolutionizing user engagement, aiding in daily tasks like booking cabs, ordering food, and more. Despite the challenge of content delivery, bots offer personalized interactions. Messaging apps are outpacing social networks in growth, underscoring the importance of automation and chatbot integration development.
What is a chatbot?
A chatbot is a software powered by artificial intelligence that helps the end user to interact via a chat platform like Facebook, messenger, etc.
Why consider a chatbot?
Chat bot online
Usually, chatbot design consists of four different components, namely
- Natural Language Processing: It does analyzing the user requests. This component will structure the given user data. Suppose if the user enters “I would like to have biryani tonight.” This phrase is converted into an object by the codebase of chatbot
{
“Intent”: “delivery”,
“Object”: “biryani”,
“Time”: “12/08/2017 8:00pm”
}
- Dialog manager: This component is to give reply to the user based on the past interactions. It simply runs on “IF” statements.
For example: if the user asks “when”, the dialog manager would reply based on the last interaction, which was about biryani delivery, informing when the biryani would be delivered.
Example: Hi {name}, your biryani will be there at {delivery_time}
The variables will be changed by the dialog manager with appropriate values based on previous interactions.
- Custom integrations: This component is for the more advanced bots. Its task is to retrieve data from database or web service, run conditions and inform the dialog manager.
Examples of Chatbots:
Weather bots : Provides the weather report to the user whenever asked.
Grocery bots : Provides user to pic and order the groceries.
News bots : Provides the interesting news to the users when asked.
Scheduling bots : Helps people in scheduling the meetings and also reminds them.
Finance bots : Helps to manage the finance better.
Here is how Facebook demonstrates the examples of chatbots.
Chatbots are a big opportunity
We had a look of automation and chatbot integration development capabilities and realised that it is not just a text application or a chatting application but something above that. In order to maintain the pace and be a good competitor just follow where people are. People are now in messaging apps. Chatbots are potentially a big business opportunity to build something the people want.
Krify has a special team researching on chatbot integrations. Apart form being a mobile app development company we are also coming forward to expand our services in the integration of chatbots. Do communicate with our team to verify further.
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