The recent surge in online delivery businesses has seen a 3 to 4-fold increase. One sector benefitting greatly is courier delivery services. Automating shipping and logistic operations is crucial in this domain. Online courier delivery services streamline consignment tracking and operations, enhancing efficiency. Given the reliance on courier services, developing a mobile application is essential for seamless user experience. For this, you need a trusted Courier Delivery App Development Company in India.
Courier Delivery App Development Company India is key to meeting these demands. With Courier Delivery App Development Company India, businesses can streamline their operations and enhance customer satisfaction.
Here below, we have addressed Various features for three modules in courier delivery application development. Have a look,
- Customer Panel
- Driver Panel
- Admin Panel
Essential Features for Courier Delivery Application Development:
Admin panel, customer and driver panels are the dashboard of courier delivery app
Customer Panel Features of Courier Delivery App:
Customer panel is a user segment that they can make courier delivery bookings. So following are the features should include in the customer panel.
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Profile:
Personal profile includes all the necessary information or details needed when registering. It requires the name of customers, rating, preset options, payment details and order history.
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Push notifications:
Push notifications are for regular updates. This is for engaging the users by sending them info and other notifications. It gives and notifies accurate & clear notifications regarding the position of consignment or package in real-time such as location and delivery status.
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OTP based Flexible Sign-in Options:
this is necessary to provide easy login for customers in profiles. Commonly used sign-in options may include OTP based login with your valid contact number, Gmail sign in or social media platforms such as FB, Gmail.
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Payment portal:
Payment gateway is the feature for payment for particular orders. It contains integrated payment gateways, debit and credit cards, wallets, net banking. It ensures hassle-free payment processing to users and customers.
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Review and ratings:
this gives the option for customer opinion regarding services. Good feature for improvement and increase the user’s experience if any.
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Chat:
real-time chat for 24/7 would give customers satisfaction, trust. This feature helps the customer to inquire about delay and info about the receipts etc.
Driver Panel Features of Courier App:
Where the driver regulates orders and maintains. Below are the features of the driver panel.
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Accept/reject courier orders:
Allows the driver to accept and reject courier order based on availability and workload. It helps to help managers to stay updated and handover parcels to drivers who are available at that time.
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Job-status:
drivers can send regular updates about the job status. Helping managers immensely by sending notifications regarding delivery without overloading the drivers.
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Driver trip history:
you can see the complete history of driver trips for the day. This helps to calculate the payments and complete history of drivers delivery work.
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Parcel Details:
the driver will get information about the type of parcel that they would deliver the package. Can also help to manage the trips based on the need of the situation.
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Digital signature:
courier delivery application development is integrated with digital signing option. This involves less paperwork for drivers as they sign purchases digitally & alerts the trip manager after delivery.
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Track Earnings:
the driver can check the earning for the day.
Admin Panel Features of Courier Delivery App:
App owner manages all necessary prerequisites for the app. Here are the few features that you can include.
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Secure login for managers:
Admin panel consists of a secured login for a manager. He can view the functionalities of an app and make changes.
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Gps tracker:
location-based map services help the manager to get the info regarding the fleet. It also helps to recognize the non-functioning vehicle and call the driver for repair.
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Fleet management:
admin manager can easily view the entire fleet and manage it. The dedicated courier profile helps the manager to track the entire fleet & get real-time updates regarding fleet management and delivery process.
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Customer portal management:
It helps admins to track real-time customer profiles. Also helps managers to contact customers & discuss important delivery details.
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Dashboard:
Dashboard is the landing page of the admin panel. It consists of a summary of all info. Managers can scrutinize any situation and take decisions and give reports.
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Store records:
whole order history can get access from the admin panel. You can see warehouse records, access receipts helping management to simplify the whole process of delivery services.
Conclusion:
If you’re a start-up, you can expand your business by offering basic features such as real-time tracking and good courier service experience. The application solution provides advanced services such as verified drivers, same-day delivery options. Also, provide premium facilities to improve revenue. If you’re looking for an application for your courier delivery service, then find the reputed courier delivery application development company.
Krify is courier delivery application development company India. We are into this industry since 2005, and better know the business models & market trends. Contact us for better consultation.
