Eating is something that everyone loves, and that too at a most comfortable place at your home, reading your favourite book, watching some show or film or just chilling with your family and friends and ordering food from your favourite restaurant at your fingertips with an amazing food ordering app like Eat24. Developing your own food delivery app is a great business idea. As there is good proof about the success of Restaurant finder app like Eat24.
Studies have shown that every fifth American order home meals through at least once a week. And the frequency of ordering food is growing day by day. Are you planning for a food delivery service then it was the right and peak time to start. Here in this blog, we will go through various topics on takeout ordering app like Eat24.
Alternatives to Eat24
- GrubHub
- DoorDash
- Chefit
- UberEats
- Postmates
Business Models of a Food Ordering App:
According to the various studies from McKinsey company, all the online food ordering delivery apps can be divided into three categories:
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Aggregator model:
In this, the restaurants can specify menus and prices. The users can compare the prices and can place the order, then the restaurant prepares the food and delivers it. Here in this app, the user can pay which then transfers to the restaurant. The best example of this model is GrubHub, Eat24. The functionalities should be created for two users role: the buyer and the restaurant. If the food ordering app maintains logistics and cloud kitchens then there is need to create functionality for three users like buyers, Restaurant, courier.
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Full Delivery service on request:
In this model, the app will allow the kitchens that work exclusively on online delivery. Those cuisines are usually called cloudy or ghostly. These cloud kitchens won’t have lounges, bar counters or windows to serve customers regionally. They accept orders on the internet, cook food and send it to the delivery door. They have their own delivery services for this type of model.
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Logistic Support model:
This type of model is similar to an aggregator model where the user can place an order at their desired restaurant, at the same time they help with food delivery.The working process of this type of model is as follows:
- The client places an order using the food ordering app.
- The restaurant receives the order.
- The restaurant then starts preparing the food, and once the preparation is done, it passes the order to the logistics service provider.
- The logistics service provider then delivers the order to the desired destination.
How online food ordering app like Eat24 does works?
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Choose your food:
The user can place the orders by choosing your favourite dish from the list of restaurants available on the food ordering app.
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Restaurant confirmation:
Restaurant can accept/reject the order and once confirmed, the delivery person is assigned for the order.
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Food Delivery:
Driver picks up the shipment and delivery at the user doorstep
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Rate and Reviews:
Users can rate the restaurant and the driver based on different parameters.
Typical features of a food delivery app like Eat24
1) User Panel: User panel is the one where the user can place the order by choosing a restaurant, food delivery service, payment option. In order to do so, the user panel needs to have the following features:
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Login/Signup:
To become a member of your food ordering app, the customer needs to either register or login with their personal email, phone number, name, address or with their social media account.
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Search menus:
The user in this section is able to search for their favourite dish that he wants to place the order. Even the user can choose the filling of the dish or the way it is cooked.
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Categories:
The user can select from the categories to order his desired dish.
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Add order to cart:
The user once has chosen the dish it will then added to the cart. Which will be easily seen by the user which dishes are ordered. Here in the cart the user can see the cost of all the orders or individually.
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Payment Method:
Once the dish added to the cart the user will be redirected to the payment process page. Here the user chooses the payment method like Debit/credit/COD which then followed by the authentication process. Even the user can add an amount to the app wallet to pay for the order directly from the app itself.
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Order tracking:
Once the payment was done, the restaurant finder app like Eat24 will the user with a confirmation. If the restaurant accepts the order notification will be appeared telling that the order is accepted. Then the user can start to track the food delivery on the map to your destination address that the user mentioned when he registered or can add the new location.
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Rating and Reviews:
The user can rate the restaurant and delivery boy based on the service and the quality of the food they provide. These will help to increase the usability of the service and the level of competition among the restaurants and delivery services.
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Customer Support:
The food ordering app must support the customers in the use of their service, the choice of the restaurants, Consumer data protection. For this, you need to create a section of FAQs and also support service in real-time.
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Get Delivery information:
Once the food item delivered to the user then the user will get notification
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Can talk or chat with the delivery service provider:
The user can talk to the delivery boy until the order reaches the desired location.
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Ability to add/edit ingredients:
The user can add or edit the ingredients that he wants in his dish.
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Dish details and description:
The user can see the details and description of the dish on the menu.
2) Restaurant App: The restaurant app is used by the restaurant owners in which they can perform various things like:
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Login and Registration:
Here the restaurant owner will be provided with the login details from admin.
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Submit Documents:
The restaurant owner should submit the documents of the restaurants as the proof of existence.
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Navigation:
The restaurant owner will also be able to track the order in real-time as it gets delivered to the user.
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Update Status:
In this feature, the restaurant owner will get the updated status of the order to be delivered.
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Accept/Request:
The restaurant owner can accept or reject the order that gets.
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Track to Store location:
When you click a particular restaurant the user will be redirected to the store location on the map.
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SMS Verification:
When the restaurant owner registers with the app then the app asks for the verification using the phone number.
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Add menu:
The restaurant owner can now able to add, edit, or delete menu items along with the price. He can add image, description, and ingredients of the dish that he added to the menu list.
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Order Management:
Here the restaurant owner can keep the records and monitor the status of orders received from the customers.
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View reviews and ratings:
The restaurant owner can view reviews and rating that he got from the users based on the services provided and food quality.
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Pop-up Notifications:
In this feature, the restaurant owner will get the notification about the order, sending the delivery and the arrival, making payment and soon.
3) Courier/Driver Panel:
The delivery application is used by a delivery boy to deliver the food to the desired destination.
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Login/Signup:
In the driver application, the driver will be provided with the login details.
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Request for order:
The user when places the order he automatically assigned to one of the orders in the queue.
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Order history:
This will allow you to view the past orders along with the ratings and reviews.
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Call or chat:
The delivery boy can chat/call with the user and vice-versa.
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Payments:
If the payment method chosen by the user is COD, then he can collect the money from the user and handover it the restaurant.
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Push Notification:
The driver will get the notification about the order placement and also any changes in the status of the order.
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Online Wallet:
The driver will get tip money to the wallet for the service he provided to the users.
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Transaction History:
Here the driver views all the earnings that he had got from the users.
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Online Support:
Here the driver will get online support if required.
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GPS Navigation:
Using this the driver can track the location of the user in real-time.
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Google Map Navigation:
Here the driver can view all the place of delivery, current location and the best route.
4) Admin Panel: Admin is one who manages all the app involvers like restaurant owners, drivers, and users. Here are some of the features of the Admin panel:
- Dashboard: Here the admin can view everything about the app on the dashboard.
- Map View: The admin can view on the map all the orders.
- Users: The admin can manage all the users of the app
- Drivers: The admin can manage all the drivers those who delivery the food to the users
- Payments: The admin can view all the payments that had happened in the app.
- Restaurants: The admin can manage all the restaurants that are involved in the online food ordering app.
- Settings: The admin can go through the setting if he wanted to change the settings.
- Mass push notifications: The admin can send mass notifications to all the users and restaurant owners.
What are the advantages of the Restaurant Finder App like Eat24:
Take-out ordering platform can bring a number of perks to your business. Some of the advantages are mentioned here:
- Third-Party Integrations: A food ordering app has the scope for third-party integrations with proper logistics service providers in your locality.
- Must be Customizable: A food ordering app can be scalable as it has a possibility for increasing various categories and adding various cousins etc.
- Proficient in time and cost: The food ordering app will take less time in development and must be highly performant with least downtime.
- Accept payment from anywhere: The best and good food ordering application will accept payments from anywhere which has the option to add payment gateways that include the mode of payments like NFC with built-in support.
- Easy to use: The food ordering app like Eat24 is user-friendly and simple to use. It must be interactive and natural so that any new user is ready to use easily.
- Global Acceptance: The food ordering app like Eat24 must be launched in multiple regions with multi-currency and languages.
Reasons to have an online food ordering app like Eat24:
The best takeout ordering app that brings extreme appetizingness and works, in the same way, as Eat24 food delivery app. With excellent deals from nearby restaurants, an app like EAT24 is the one best options for online food ordering. Restaurants with such apps have no fees and lets users browse menus for local restaurants, adding dishes to cart, hit submit and set free till order arrives.
- Using a food ordering app like EAT24 the user can find more restaurant options and search the local food ordering services.
- Using takeout ordering app like EAT24 the user can view more flat discounts, coupon codes and promo offers.
- With a takeout ordering app like Eat24, the user can track the location of the delivery person in real-time once they order the food.
- Even there is an option to preorder and reschedule the meal.
How to develop an Online Food Ordering App like Eat24:
Developers follow a few steps to create an online food ordering app like Eat24.
- Design – In this stage, you can pick the layout, colour, scheme and images.
- Develop – Here you need to develop features that have multiple options. Choose the right features that fit your food ordering app.
- Deploy – Once developed go live by placing in the app store.
Technology stack used in the development of Online Food Ordering App like EAT24:
- Nodejs
- MongoDB
- Express js
- MVC
- Android
- iOS
The team used for the development of an online food ordering app like Eat24:
Generally, the team members involved in the development of an online food ordering app like Eat24 are:
- UI/UX designer
- Android and iOS developers
- Quality assurance Engineer
- Backend Developers
- Project manager
- Advanced Team
- Project manager
- Admin panel developers
Besides from these the development of food delivery app like Eat24 may vary regionally. So, you need to think about outsourcing to a mobile app development company.
Conclusion:
Now that you have gone through all the above stuff and theoretically part are planning to launch some app similar on the AppStore or play store.
You can hire our professional mobile app development team having huge competency in developing food ordering apps like Zomato, Swiggy, Food Panda, etc, We are here to assist you in all aspects of your food ordering app like Eat24.
We advise you to drop us an inquiry and to talk about your needs with our experts to get started.