The weekend is back, and we are back with some exciting topic to discuss this week. We have explored the most significant future digital transformation trends that will impact business and our lives in 2020. Let’s think what actually in store for the future of digital transformation? To help you navigate in this particular tough and unpredictable sea, here we have gathered the essential trends challenging businesses and organisations in the upcoming months.
Top 5 trending digital transformation of 2020
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XaaS, UX/CX and privacy – Technology adjacent digital transformation trends in 2020:
Digital Transformation is more than the sum of its technological parts. Altering itself is a core driver of digital transformation, and change almost always transcends the tools that allow it. Here are the technology adjacent trends that will rule digital transformation in 2020. Some of the lists are XaaS, UX/CX and also digital privacy.
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XaaS:
XaaS stands for Everything-as-a-Service that will gain more energy in 2020 that in 2019, and also in most hardware-driven industries of technology. One best example of XaaS is the Hewlett Packard Enterprise, which announced that they endeavour everything in their portfolio as a service by 2022. We also see the evolution of onsite, off-side, cloud, hybrid, etc., big IT will move on-premises as a Service, at the same time with big data, analytics, blockchain and more. By 2020 XaaS will completely mainstream for this.
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User Experience and Customer Experience:
The success of the digital transformation is tied up with user and customer experience, which will proceed to manage business investments in digital transformation. As organizations shift from building internal competencies to executing their vision, this becomes a reality. Improvements in connectivity, AI, automation, etc., mark 2020 as an inflection point for UX/CX across various industries.
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Digital Privacy:
Due to the establishment of the EU’s General Data Protection Regulation, and also the growing calls in the US, they imposed control over technology companies. Eventually, the companies got serious about privacy and data security issues in 2020. Companies will use privacy and transparency as brand differentiators, allowing easy opt-in/out of data collection schemes.
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Benefit of having Analytics:
Analytics is very crucial for any business. Business without analytics in 2020 won’t be in existence in 2021. Modern analytics tools are essential for collecting, processing, and leveraging valuable customer data to stay competitive in the market. Ignoring analytics tools in a competitive market limits identifying problems, opportunities, and solutions; they’re vital for informed decisions. Analytics becomes the focal point of digital transformation in 2020, driving businesses across all industries to leverage its power.
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5G for Everyone:
The world is moving towards the era of 5G, which provides you with the fastest internet services. Now the global handset development companies are coming up with 5G phones. It also brings speedier broadband speed and more reliable mobile networks. The transformative power of 5G extends beyond phones, shaping numerous industries and enhancing daily life in 2020.
Bottom Line
Most of the leading technologies find themselves at the centre of the most digital transformation actions, particularly in the enterprise. These trends will dominate digital transformation discussions and guide successful programs in 2020.
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