There are many platforms for cab booking like Uber, Ola Cabs etc. We all are aware of the vital role transport on-demand apps are playing today. More than 70% of the people are using these apps which makes their lives more comfortable saving time. In the upcoming years, it is estimated that around 90% of the people will be using the cab booking apps in their daily routine. Though the basic functionality of such apps is to provide a ride to the users within the less time possible, there are some features that need to in a cab booking app.
Must-Have Features for Online Cab Booking App
User Guide
AS soon as the user installs the application he should find it comfortable to use. It should be navigating and user-friendly so that the user will not feel lost while using the app. The design should be simple, attractive and pleasant. The app should be responsive which will make the user feel like using your app.
Easy SignUp
Keep in mind that the architecture of the app should be as simple as possible and the sign-up process should not have unnecessary details .it should the basic details about the user such as name, phone number, email id. And make sure the user should be registered in order to use the app. Filling more details may irritate the user to an extent that he stops using the app before even signing up.
Saving Locations
The app should be able to save the most frequent locations the user give and also the user should be allowed to add his favourite locations so that it would easy for the user to select the location every time he goes there.
Estimated time of arrival
The very important feature any cab booking application should have is it should be able to calculate the estimated time with respect to the distance. So that the user will e aware of the time and will be able to cancel the ride if it takes too long.
Booking
The booking process should be easy and interactive as it might bother the user not knowing how to proceed. It should be able to make the user understand what to do next in case he is planning to book the cab.
Advanced Booking
The additional feature of booking is an advanced booking. In case the user wants to book the cab before and set its time to pick up it would be an advantage for both the cab driver and the user. The driver need not wait for the user until he comes and also the user can do his work at peace without any hurry to catch the cab.
Cab confirmation
After booking the cab the user should get the notification that the particular cab will pick him up at particular time and location so that the user will be sure about the ride else they may be some misassumptions and the user will not be sure about the booking and can book the cab multiple times and mess up.
Ride details
After booking the cab the user should be able to view the details of the person who is going to pick him up. This helps the user to identify the driver and can easily reach him without wasting much time. The user should also be able to see the details of the car such as car name, model and the car number.
Cancellation
The ride cancellation should be enabled. At any point of time the user can change his mind so if he wants to cancel the ride there should be an option for him to do that which make him feel comfortable.
Contact
There should a feature for both user and the cab driver to communicate. This is a major feature which is a must. It will be easy to pick up the user if they are in contact. Else it would be difficult for both to reach out to each other.
Rating
After the ride, there will be an option for both the user and the driver to rate each other. It has its own advantage. The user with a good rating will get quick rides that the user with fewer ratings. Also, the driver with a good rating will be having good pay and will get more rides than the driver with less rating.
Feedback
The user should be able to give their experience with your app in the form of comments which provides the user with satisfaction and also helps your business grow but correcting the mistake. You will get to know more about the changing need and requirements of the user and implement the following features and providing convenience for the user.
The following are some of the important and common features that should be implemented while developing a cab booking app.
At Krify we are have developed many cab booking apps. We have a experienced team which will come up with the best app meeting all the need of the client and the user. Contact us today
