Gone are the days when people had to search for carpenters, plumbers, electricians, etc., individually for household repairs. Imagine a service marketplace app like Richie Rich’s Irona!
Things have been a shift from offline to online in which the services that people require are now very close to them now. For this, there is a substitute which is as powerful as Irona. On-demand service provider marketplace apps for home services is that substitute. These on-demand service marketplace app like Thumbtack or Taskrabbit have gone on more essential platforms. There are not just one or two services that are available on this on-demand service provider marketplace app; there are more than 40 services available on one app.
There are substantial on-demand service marketplaces apps like Taskrabbit or Thumbtack that helps people to connect with the local professional as per their demands. One such on-demand marketplace service provider is the Thumbtack. Before we know the nitty-gritty of an on-demand home services app like Thumbtack, let’s start from the basic at what specific services that it provides.
An on-demand service marketplace app like Thumbtack or Taskrabbit it helps as a platform where you can book professionals for all your household tasks at your fingertips. Like all other on-demand service marketplace app like Taskrabbit or Thumbtack built with all the essential functionality. Let’s see with an example, at home had some leakage issue, book a plumber near your locality who will get it done in no time, got a problem with your AC who will fix it in no matter of few minutes. This on-demand service marketplace app like Thumbtack or Taskrabbit will support in fixing carpentry issues, house cleanliness, home appliances and all other household difficulties.
Let’s get into the topic,
What is the monetisation model for on-demand service marketplace app like Thumbtack
As the on-demand service marketplace app like Thumbtack, it provides all the connections that are necessary for getting the services that are needed by the users. It should get some profit that can be obtained from the following sources:
- Commission: The most common way to get the benefit to the app owner is to take the commission from the deal. The payment could be made in two ways:
- A percentage from the payment: Certain percentage from the payment for the completion of the job.
- Pay per-lead model: In this, a fixed amount of fees for a lead connected with the tasker.
- Subscription: In this model, you can provide a package with necessary features for free or lead limits and allow users to upgrade services for advanced opportunities.
- Advertising: In this model, you can allow the similar service provider to run ads and highlights of the service providers in the top positions
- Partnerships with other brands: Having partnerships with some famous brands so that you can get an affiliate commission from purchases. By doing this, you will be provided with one-stop-shop customer experience, saving their time and increasing satisfaction from using your app.
What are the factors that make on-demand service marketplace app like Thumbtack success?
Success is not an overnight story. It is a painstaking and lengthy process. Besides dominant guidance, concept clarity and foolproof risk management policies, succeeding in a service provider marketplace can be broken down into the following factors:
- For suppliers, the signup process will be simple and easy
- The service marketplace app, like Thumbtack, must have the ability to serve a much larger market to fulfil frequent needs consistently.
- The on-demand service marketplace, like Thumbtack or Taskrabbit, has to create more value that is significantly higher than the current market scenario.
- The app should use new technologies to create seamless efficiencies.
- If the on-demand service provider app like Thumbtack reach to the untapped market space and serving new customers will make your app success.
- It must have the ability to consolidate a fragmented market perfectly.
- It must have complete control over the various transactions taking place.
How does Thumbtack similar to on-demand service marketplace app work?
On-demand service marketplace app similar to Thumbtack matches the customers those are looking for the best service providers for accomplishing their tasks with the best quality. The on-demand service marketplace app like Thumbtack has got a dynamic business model which has two interlinked stakeholders that are both needed to operate the services.
The Customer: This is one stakeholder who is looking for domestic and professional services from qualified and certified local professionals.
The Professional: This stakeholder can offer their service in exchange for some money.
1: In service provider marketplace app like Thumbtack, it offers the customers with the service providers or as the online service marketplace will the professional by asking the customers to answer certain questions about their specific requirements.
2: Thumbtack similar apps share the scope of work of the customers along with the details to the skilled professionals by keeping the contact details of the customers to avoid the issues of the contact masking and spamming of the customer’s inbox.
3: Based on the job description posted, the interested and available professionals will reply to the request by sending the quotes, and then the quote is sent to the customers.
4: Thumbtack similar apps allows the customers to match the professionals based on the quotes estimation, customer review, contact details, personalised message and business profile.
5: Even after the comparison if the customer has any doubt, he still has the option to choose the best professionals by calling or messaging them to know more information regarding their service. Here in this app, the customer can negotiate on the price by enabling them to schedule a chat to communicate with them. Once the negotiation is done, the customers will book the professionals.
Features of an on-demand service marketplace app like Thumbtack
Here there are two types of stakeholders,
- Customer app
- Service provider app
Customer App
Let’s see the features of Customer app:
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Update the account:
The user can update their account by editing all the data like their reviews, the type of service they usually prefer to have.
- Start a new project: Using this feature, the customer can post the job description.
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View current projects:
Here, the customer can view all the projects that are currently going on with the service providers for the best and secure management.
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View Professional Profiles:
The user can view the profile of professionals in order to sort out all the other service provider’s quote and so that they get only the quotes from the verified service providers.
- Chat with the professional who quotes: Once the service providers have sent their quote request to the customer then they can contact the professionals to make them know the scope of work and message the professional service provider.
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Hire a professional:
There will be a negotiation on the price, once the negotiation was done the service providers can click on the hire a professional option then the invoice will be generated for both the stakeholders.
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Add images to your project:
It is suggested to add pictures of the work to be done so that the service provider can deeply understand the scope of the work.
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Post job description:
Here, the user can add job description, which helps the service providers to understand the work to be done.
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Browse service provider profile:
The user can browse the profile of the service providers and can compare them based on the price, their business profile, reviews and ratings, etc.
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Schedule Chat:
The service provider once sent the quotes to the customers, they can both schedule the chat and can communicate about the project.
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Send files:
If the project requires the transfer of the files, media or documents, they can make utilisation of the send files feature.
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Verify hourly work option:
Verify hourly work feature for the customers helps to estimate the work done by the service providers on an hourly base which ensures that they do not violate the workflow.
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Payment method:
Once the service was done, the payment will be made to the service provider through payment gateways. The portal will accept the payments globally, even the service provider and customers are located overseas.
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Compare Freelancers:
Here, the user can compare the quotes so obtained based on estimation, reviews, contact info, personalised message and business profile.
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Notifications:
The customer and the service provider will get notifications about everything that happens around their circle.
Service Provider app
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Registration:
The service provider will get registered with the app for free by filling the necessary information with their relevant experience in the field along with their contact information.
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Buy Credits:
To send quotes to the customers, the service provider needs to buy credits which will be provided with a discount price. If the credits are more the customer wants to purchase, lesser the price of the quote.
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View earning:
In the dashboard, the service provider can keep track of their earnings and also their credits.
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Social media integration:
There are the most popular social media platforms for their easy sharing of the job posts from the platform.
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Share referral links:
This is basically for promotion and acquiring for the service provider using which you can share the links of the platform to the other professionals whom they know in exchange for some credits.
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Mark as hired:
n this scenario, service providers can actively update their status to hired, avoiding additional requests upon acceptance.
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Summary of weekly billing:
Service providers receive weekly profit notifications through in-app push notifications. This also provides them insights about the credits they have in their account.
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Email integration for invites:
By using email integration, the sharing module is done which allows the users to send invites to a professional from the app itself.
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Get reviews:
When the service providers are hired, the app insists the customers leave a review about the professionals for the service they provided.
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Check work diary:
The service provider can check their work diary for the scheduled appointments to manage efficiently.
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Send a quote:
The service provider once evaluated the job description if it fits their requirement they can connect to the request by sending a quote.
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Set your preferences:
The service providers can choose their work choices, their area of work, how long they can travel and their work timings.
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Follow up:
After sending the quote request, the service provider obtains customer contact details to follow up via in-app communication.
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Invoice Generation:
Upon hiring, the app generates an invoice in message format, notifying both customers and service providers.
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Pass or decline requests:
If the service provider is eligible for getting the request from a specific customer for certain task, if it doesn’t fit that particular task the service provider can pass it to other service providers.
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Verified account:
Once the service providers build the complete profile on the app, their account becomes valid and verified and can be eligible for sending the quotes.
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Reports for clients:
Customers hire service providers on an hourly basis, and they send reports to the app as they are the paying side.
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Submit Proposal:
The service provider can submit the proposal to the customer.
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Switch from hourly to fixed price:
The customers can choose any of the two types of prices either an hourly basis or the fixed price.
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Add photos to a quote:
The service provider can add pictures related to their work to create high chances of getting hired.
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Send quotes and reuse your previous quote:
The service provider can reuse their last quote message to save time and efforts.
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Edit your quote templates:
Service providers can manage quote templates, easily editing them to send quotes with a customized base concept
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Add a payment method or turn on quickpay:
The service provider can add payment methods of his preference from among the payment list. They can even turn on QuickPay for secure payments.
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Set request preference based on budget:
The service provider can set their request for services to receive only for the budgets that are high or low.
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Archive Past quote:
From the dashboard, the service provider has the option to archive the past quote.
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Contract weekly limit:
The service provides get the contracts only for the week. Once the week was passed the quote, need to be refilled.
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Respond to review on the profile:
When the customer leaves a review, the service provider can respond to the review.
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Interview and negotiate with customers:
After the service provider sends the quote, both customer and provider can discuss work scope and negotiate charges.
Admin Panel
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Interactive Dashboard:
The admin panel’s dashboard controls and tracks every app action, ensuring easy access for optimal results.
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Manage service providers:
The admin should be able to manage the service provider where the admin can add, delete or update the service providers manually. The admin should be able to verify all the service providers.
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Manage Payments:
The admin will be able to set the commissions very clearly. The admin makes ensure that the transaction between the users and service provider will be done safely with high security. Here this feature will assist you in resolving all the payment issues.
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Manage Promotion:
You can offer various discounts and coupons to promote your app. This feature enables tracking discount progress, providing valuable stats to enhance discount and promo offerings effectively.
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Manage reviews:
The admin can view all the reviews from both sides. He can flag for the poor performer and also the top performer of the service provider.
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Analytics:
In this feature, the admin can get insights into your business. This aids in making informed decisions, improving services, and implementing necessary changes to steer services in the right direction.
Technology stack for the development of on-demand service market place app like Thumbtack
On-demand mobile app development needs lots of technology stack that majorly depends on platform selection. Despite, picking a platform to build an app is the most crucial part as it directly relates to customers’ experience. Please launch your app on popular platforms among the target users.
Generally, there are three types of platforms.
- Web platform
- Native app: Android and iOS
The technologies used for the development of on-demand service marketplace app like Thumbtack are:
- Android Tool: Android Studio
- Android: Java Programming Language
- iOS Tool: Xcode
- iOS: Objective-c or Swift
- Backend language: PHP
- Database: MySQL
How much does it cost for the development of on-demand service marketplace app like Thumbtack
The focal point of discussion revolves around the development costs for a service marketplace app akin to Thumbtack or Taskrabbit. Cost estimation to develop service marketplace app like Thumbtack. The answer to this could indeed be complex. Yet, when evaluating app development costs, numerous factors come into play. Noteworthy factors encompass…
- Location: The app development ultimately depends on its location and country. Apps developed in the US and UK tend to be more expensive compared to those developed in Asia..
- The total number of features:
- UX/UI designs: The User interface and graphics play a significant impact on the cost of the app development.
- App Development Company: The cost will depend on the app development popularity
Conclusion
As seen, developing an on-demand service marketplace app like Thumbtack is quite a complicated process. Remember various details: selecting the area, engaging the target audience, and finalizing essential features for development.
Contact us to know the Thumbtack like on-demand home service app development cost in India. We help our customers make their business grow better and give them a beat and creative ideas. If you are interested in building a Taskrabbit or Thumbtack similar on-demand service marketplace app then hire us now!
