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Posts Taged tested-using-automated-software-and-manual-testing-tools

Chatbot Automation providing a big opportunity


There is a huge shift on usage of messaging apps than social media networks. What if there is an automated text message software? Sounds interesting!. There is a new evolution in how users engage in messaging platform through chatbots and voice assistants. Bots help users in their daily tasks like book a cab, buy pizza, navigate to destined location and also in other categories like education, health, travel, fashion, etc. The challenging task for bots is to provide the valuable content. Bots provide content distribution with personalized interactions. Messaging apps are surpassing social networking app in their growth.

What is a chatbot?

A chatbot is a software powered by artificial intelligence that helps the end user to interact via a chat platform like Facebook, messenger, etc.

Why consider a chatbot?


Chat bot online

Usually, chatbot design consists of four different components, namely

  • Natural Language Processing: It does analyzing the user requests. This component will structure the given user data. Suppose if the user enters “I would like to have biryani tonight.” This phrase is converted into an object by the codebase of chatbot


 “Intent”: “delivery”,

 “Object”: “biryani”,

 “Time”: “12/08/2017 8:00pm”


Such component is built in-house and there are plenty of tools helpful to develop applications of chatbots.

  • Dialog manager: This component is to give reply to the user based on the past interactions. It simply runs on “IF” statements.

          Example: If the user asks “when”, based on the last interaction that is about a biryani delivery , dialog                           manager would reply when the biryani would be delivered.

  • Content: Content is basically the template of what the bot has decided to respond to the user. Based on the way the content is structured impact how the user will perceive the chatbot, from marketing and UX point of view.

           Example: Hi {name}, your biryani will be there at {delivery_time}

The variables will be changed by the dialog manager with appropriate values based on previous interactions.

  • Custom integrations: This component is for the more advanced bots. Its task is to retrieve  data from database or web service, run conditions and inform the dialog manager.

chatbot for apps


Examples of Chatbots:

Weather bots      : Provides the weather report to the user whenever asked.

Grocery bots      : Provides user to pic and order the groceries.

News bots           : Provides the interesting news to the users when asked.

Scheduling bots : Helps people in scheduling the meetings and also reminds them.

Finance bots       : Helps to manage the finance better.

There are lot more examples of Chatbots and no wonder how they will work as science and technology always make us feel surprised!

Here is how Facebook demonstrates the examples of chatbots.

Chatbots are a big opportunity

We had a look of chatbot capabilities and realised that it is not just a text application or a chatting application but something above that. In order to maintain the pace and be a good competitor just  follow where people are. People are now in messaging apps. Chatbots are potentially a big business opportunity to build something the people want.

Krify has a special team researching on chatbot integrations. Apart form being a mobile app development company we are also coming forward to expand our services in the integration of chatbots. Do communicate with our team to verify further.

Read a Trending Article: Top Mobile App Development Languages of 2018!

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What is the Importance of strategizing and implementing Mobile App testing for your App?

Mobile apps are on a rage today. Any company or individual, after investing a huge amount of time, efforts on the mobile app development, will strongly wish that the app should be successful and should stand out in the market to acquire the #Top position with more number of downloads. Many people believe that the success of the app depends only on the coding but that’s not the complete truth. Effective TESTING plays an equally vital role for the App to become successful.

Mobile App users are not only extremely picky but also solicitous. They determine within seconds whether the app is intuitive or is complicated for them to use. Thorough testing is the key to attract the customers by creating an extra-ordinary first impression over them!

Some of the key factors to focus on for successful mobile app development and effective mobile app testing are as follows:

Think like a customer
Any developer must think from a customer’s point of view and should understand what the target market is and target audience of the app that you want to develop. Developing an app without considering the target audience may become the reason behind app failure at later stages.


Get into character
There are different types of users with different tech proficiency levels of various age groups that will use the app you develop. So it is important to think about how different ‘personas’ will approach differently towards your app.

Strategic plan for testing
Before launching the App, strategic plan should be developed by the developers for thorough testing of apps and should use it as a metric to test the app in real time.

Device Selection
The foremost consideration to make, before initiating mobile app testing is to choose the devices to be used for testing the app.

  • OS Version – Mobile apps should be tested on all major stable OS versions.
  • Screen Resolution – Use a mix of different screen resolutions to test the mobile app, because the user experience varies on different screen sizes and screen resolutions.
  • Form Factor – The size, configuration and physical arrangement of the devices are different. So the app should run smoothly on all devices irrespective of the size and configuration. Mobile applications may act differently on Smartphones and tablets.


Manual vs. Automated Testing

For effective testing, you should define at the initial stage itself, which features should be tested using automated software and manual testing tools.


Different type of Mobile Apps testing

Different types of testing that are effective to ensure excellent user experience are as follows:

1. Usability testing: Usability testing refers to evaluating a mobile app by testing it as user’s point of view. It lets the design and development teams identify problems before they are coded. This kind of testing starts from requirements Phase and Mock-ups & Graphical wire framing.
2. Unit testing: Unit testing is the backbone of mobile testing. It should happen early in the process of writing code which help developers to understand how the App works under different scenarios

3. Performance testing: Performance testing is a quality assurance (QA) metric. It is used to ensure whether the mobile app perform well under expected workload.
Types of performance testing

  • Load testing – This test checks whether the application perform well under anticipated user loads.
  • Spike testing – This test ensures whether the application perform well under sudden large spikes in the load generated by users.
  • Volume testing – This test is used to know whether the application perform well when large number of data is populated in #database and the overall software system’s behaviour is monitored.
  • Scalability testing – This test ensures whether the application perform well under “scaling upto support an increase in user load.

4. Risk based testing– #Risk based testing is type of software testing in which the features and functions to be tested are based on priority, importance and potential failures. This testing reduces the residual level of product risk when the system is deployed. This testing should be started early in the project, identifying risks to system quality.

5. Security testing: #Security testing is a type of software testing performed to check whether Mobile app is secured or is there any information leakage by encrypting the application or using wide range of software, hardware and firewall.

6. Functional testing: #Functional testing is very much more important for any software pre-release. It involves the complete integration of the system and evaluate the system’s compliance with its specified requirements.

Creativity plays a crucial role in testing and in fact it is the most enjoyable part of mobile app development. Krify has a dedicated team of testers who are well equipped in performing different types of Testing like #Functional Testing, #Performance Testing, #Usability testing, #Security testing etc.

At Krify, we ensure the complete testing of app for successful launch of mobile apps and other software products. Hire our team of mobile app testers to get your mobile apps tested thoroughly.

Contact us for hiring our team of mobile app developers and testers to convert your idea of mobile app testing in reality.



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